This Privacy Policy describes how CODEAPT LLP and its affiliates (collectively "CODEAPT LLP, we, our, us") collect, use, share, protect or otherwise process your information/ personal data through our website https://www.codeapt.in/ (hereinafter referred to as Platform). We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy.
We collect your personal data when you use our Platform, services or otherwise interact with us. Some of the information that we may collect includes but is not limited to name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address.
We may also track your behaviour, preferences, and other information that you choose to provide on our Platform. This information is compiled and analysed on an aggregated basis.
We use personal data to provide the services you request. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity.
We may share your personal data internally within our group entities, our other corporate entities, and affiliates. We may disclose personal data to third parties such as sellers, business partners, third party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs and other payment opted by you.
We may disclose personal and sensitive personal data to government agencies or other authorised law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server.
You have an option to delete your account by visiting your profile and settings on our Platform; this action would result in you losing all information related to your account. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law.
Grievance Officer
Please contact us for any privacy concerns.
Phone: Monday - Friday (9:00 - 18:00)